Square’s customer service is virtually non-existent, and contacting a representative via phone is nearly impossible. Phone number, email support, community support, more No phone number, difficult/impossible to contact, just an online Help Center. Readers that also accept contactless payment methods are avaiable for a cost as well.
Both offer a chip card reader, but it comes at an additional cost.
#Paypal card reader app android free#
The basic free reader from both companies only accepts magnetic strip credit and debit cards. The mobile readers for both Square and Here plug in to the headphone jack of an electronic device. Square and PayPal Here both supply mobile card readers and apps. But PayPal has been around a while, and the infrastructure to process and settle checks is already in place, so why not add another bullet point to the PayPal Here feature list? If you regularly refund customers, Square is the clear winner.Ĭhecks aren’t exactly mainstream these days, and the future of the check printing market is looking pretty bleak. For businesses that process lots of refunds (such as clothing stores) that can add up quickly. No new fees fees originally paid will not be refunded to you.Īs of May 9, 2019, PayPal will no longer return the fees that you paid on a transaction if you refund your customer. No new fees fees originally paid will be refunded to you. (In which case, the lack of transaction fee from PayPal Here will be the better fit. The lower cost solution will depend primarily on whether you have fewer large transactions (in which case, the lower percentage from Square may be the better fit) or many smaller transactions. So far, PayPal Here has not indicated that they will add a transaction fee. However, in autumn of 2019, Square did away with it’s flat 2.75% rate in favor of a 2.6% + $0.10 rate. Until PayPal Here, competing mobile solutions relied on traditional merchant accounts often paired with a third-party mobile application like ROAMpay where transaction fees can range upwards of $0.25. Let’s take a look at how the two companies compare on key areas such as pricing, customer service, equipment, and more.Ī main competitive advantage that has allowed Square to hold the top spot in the mobile processing market has been the company’s ability to offer a flat processing rate with no credit card transaction fee. With PayPal Here featuring live customer support, immediate funding at no additional charge, and support for multiple payment channels including free check acceptance, it seems as though Square has some catching up to do despite the company’s rapid growth. So, which one is right for your business? Here’s how the two compare. PayPal Here has taken the mobile payments market by storm with a smartphone processing solution that in several ways gets the better of the current market leader, Square.īut there are other factors that make Square a good choice, leaving PayPal behind.
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